This section explains VNS Privacy Policy. It explains (1) who collects information through the VNS service, (2) what information is collected, (3) how the information is used or distributed, (4) what security procedures are in place to protect the personal information that is collected, (5) what choices are available regarding the collection, use, and distribution of a user's personal information, and (6) to whom users should address their questions and concerns regarding our collection of information and our Privacy Policy.

Please note that this Privacy Policy applies only to VNS and the VNS web site. We try to work with others that are as careful with your privacy concerns as we are, but we cannot be responsible for the privacy practices or the content of other web sites.

Who Collects Information On The VNS Web Site

VNS is the only party that collects information about users on the VNS web site.

What Information We Collect

VNS collects two types of information about its users: non-personal information and personal information.

Non-personal information is information that cannot be used to personally identify a user. It includes information about the IP address of a computer that connects to the VNS web site when a user visits, the URL from which a user came to the VNS web site, the type and version of the browser used to view the VNS web site, and the duration of a single visit to the web site.

Personal information is information that can be used to personally identify a user. Some of this information is collected when a user first registers by fax or mail to use the VNS service; examples include a user's name, address, e-mail address, and phone number. Some personal information is collected by surveys that users are asked to participate in while they visit the VNS web site.

We also collect personal information from users for billing purposes. This information may include, for example, a user's preferred method of payment. Some of this information may be gathered from third parties, such as a credit report. The collection of this information presently occurs off-line, though we may begin to collect it on-line in the future.

Cookies

Some of the information collected on the VNS web site is collected using "cookies." These cookies do not contain any personal data about any user. These cookies are "temporary" cookies that exist only for the duration of a visit to the VNS web site.

How We Use The Information That We Collect

Our primary purpose in gathering the information we collect is to make the VNS service and useful and friendly as we can for our users. For example, we use much of the non-personal information we gather, such as information about a user's IP address, to correct technical problems that may occur while visiting the web site. We may use information about the type of browsers that our users use to modify our web site so that our users can use all of our site's features.

We also aggregate non-personal information to spot market trends and to improve our web site for our users. We might, for example, expand a service that we find many users use. Or we might analyze the aggregate data and realize that our buyers in the New England area are purchasing a lot of trucks, while our sellers in the Southeast are selling a lot of trucks.

We use the personal information we gather to improve the usefulness of our service for our users. For example, by collecting information about what web pages a user usually visits, we can better custom tailor our services in the future to make sure that we present a user with those options and services that each individual user finds most valuable.

We also use the information to contact our users to present users with special offers being offered through the VNS service, or to provide the user with site and service announcement updates.

We use the personal billing information for billing purposes only.

We will never disclose our users' personal information to other parties except (a) when we have a user's explicit consent, (b) when required to do so by legal process, (c) to collect bills and fees due to VNS, (d) as part of a sale of the VNS business.

Our Measures To Protect Your Personal Data

We use industry standard practices to safeguard the confidentiality of our users' personal information. On our network, we use "firewalls" to protect the data from outside parties, and Secure Socket Layers to ensure that your entry of personal data at the VNS web site remains private.

All personal data is restricted in the VNS offices. Only employees who need information to perform a specific job are granted access to personal information. Employees must enter a password to gain access to the personal information of users. All employees are also kept up-to-date on VNS security and privacy practices.

Users should be aware, however, that there is no "perfect security system."

Users Option Regarding Their Personal Information

If a user's personal contact information, such as its e-mail address or phone number, changes, that user can change the information collected by VNS to ensure that VNS has the correct contact information for the user.

If a user decides that he or she would like to stop using the VNS service and would like to have all personal information about the user removed from VNS web site, VNS will make all reasonable efforts to remove that user's personal information from VNS databases. If you wish to have such information removed from the VNS site, please contact info@vnscorporation.com or call 800-405-9710.

Questions and Concerns Regarding The Privacy Policy

Please address your concerns with our Privacy Policy to info@vnscorporation.com.

Notification of Changes

If we decide to change our Privacy Policy, we will post those changes on our web site so that users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of e-mail or by phone and users will be able to "opt out" of any new use of their information.